Privacy Policy

Welcome to Frestio, a leading solar energy company committed to providing you with sustainable energy solutions. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, utilize our services, or engage with us in any other manner. We value your privacy and are dedicated to ensuring that your personal information is handled safely and responsibly.

Information We Collect

We collect various types of information to provide our services and improve user experience. This information may include:

Personal Information

• Name
• Email Address
• Phone Number
• Postal Address
• Payment Information (if applicable)

Non-Personal Information

We may also collect non-personal information that does not reveal your identity. This can include data such as:

• Browser Type
• Operating System
• Device Type
• IP Address
• Geolocation Data
• Pages Visited on Our Site
• Time and Date of Visits

How We Use Your Information

Your information is used for a variety of purposes, including:

• To provide and maintain our services
• To improve, personalize, and expand our website and services
• To understand and analyze how you use our services
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• To process your transactions and manage your orders
• To send you marketing communications and newsletters
• To find and prevent fraud

How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, or assist us in analyzing how our service is used.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
• Legal Obligations: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Protection of Rights: We may disclose your personal information to protect our rights, privacy, safety, or property, or that of others.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Types of Cookies We Use

• Session Cookies: We use session cookies to operate our service.
• Preference Cookies: We use preference cookies to remember your preferences and various settings.
• Security Cookies: We use security cookies for security purposes.
• Advertising Cookies: Advertising cookies are used to serve you with advertisements that may be relevant to you and your interests.

Your Rights

Depending on your location, you may have the following rights concerning your personal information:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent – You also have the right to withdraw your consent at any time where Frestio relied on your consent to process your personal information.

Data Security

The security of your personal information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store to protect it from unauthorized access, destruction, use, modification, or disclosure. However, please remember that no method of transmission over the internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.

Third-Party Services

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms of service of any site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data